Our approach
Nimara Technology Inc. is responsible for the personal information under our control. We collect only what we reasonably need to respond to requests, schedule conversations, deliver agreed work, meet our obligations, and protect our website.
This policy is intended to explain our practices under applicable Canadian privacy law, including Alberta’s Personal Information Protection Act and the federal Personal Information Protection and Electronic Documents Act where it applies.
Please keep website requests simple
Do not send confidential records or personal information about your clients, service users, donors, employees, or volunteers through a website form or the booking page. We can agree on a safer way to exchange information if an engagement moves forward.
What we collect
Information you provide
When you book a free assessment: your name, email address, the time you choose, and the answers you give on the booking form.
When you request the free AI Policy Kit: your name, work email and organization. You can also choose to give your role, organization size, country, and phone number.
Your email preferences, if you tick the box to receive Nimara’s occasional emails about nonprofit AI.
Information contained in emails and other direct communications with Nimara.
Business and engagement records needed to deliver work after you become a client.
When you request the kit through a LinkedIn form: the details you choose to share through LinkedIn, usually your name, email, organization and job title, and your answers to any questions on the form.
Technical information
Our website host and its security providers may process technical information such as your IP address, browser and device type, requested pages, referring page, and request time. This information helps deliver the website, prevent spam and abuse, diagnose problems, and maintain security.
Why we use information
To prepare for and hold a free assessment you booked.
To determine whether Nimara is a suitable fit for the problem described.
To send the AI Policy Kit you requested and follow up about it.
To prepare, administer, and deliver an agreed engagement.
To communicate about work you requested or a relationship with Nimara.
To meet legal, tax, accounting, insurance, and record-keeping obligations.
To operate, secure, troubleshoot, and improve the website and our services.
To send occasional emails about nonprofit AI, only if you asked to receive them.
Booking a free assessment or requesting the kit does not subscribe you to promotional email. We only send Nimara’s occasional emails if you tick the box to receive them, and you can unsubscribe at any time.
We only use a phone number you give us to call or text you about the kit and how Nimara can help, and only if you tick the phone consent box.
Service providers and processing outside Canada
We use a limited number of providers to operate the website and respond to you:
Webflow hosts the website, receives form submissions, and processes website requests and technical logs.
iClosed runs the booking page and processes the information you give when you book a free assessment.
n8n passes form submissions and booking notices into Nimara’s own records and email.
Google (Google Analytics) and Microsoft (Clarity) process website analytics data, only after you accept analytics. They may store it outside Canada, including in the United States.
Google Workspace (Gmail and Google Sheets) keeps kit requests and assessment bookings in private Nimara spreadsheets, and sends the kit and our notifications.
Email and productivity providers help us communicate and manage business records.
LinkedIn processes the details you choose to share when you request the kit through a LinkedIn form, and passes them to Nimara.
Some providers process or store information outside Canada, including in the United States and the European Union. Information handled outside Canada may be subject to the laws and lawful access requirements of that country. We remain responsible for selecting providers and limiting what we share with them.
We do not sell personal information.
Cookies and analytics
Nimara does not use advertising cookies or marketing pixels, and we never sell your information. With your permission, we use two analytics tools to understand how people use this site, so we can make it clearer and more useful: Google Analytics, which counts visits and shows which pages are read and where visitors come from; and Microsoft Clarity, which shows clicks and scrolling and records anonymous replays of visits. Clarity hides what you type into forms.
These tools only set cookies after you choose Accept on the analytics notice. When Clarity runs, Microsoft may also set its own cookies, including one on bing.com, which Microsoft uses for Clarity and its other services. If you choose Decline, Clarity does not load, and Google Analytics may receive only basic signals without cookies or identifiers, such as an anonymous page view. You can change your choice at any time with the Analytics choices link at the bottom of every page. Our host, its security providers and the booking page may also use essential cookies and technical logs needed to deliver and protect the site.
How long we keep information
We keep booking and kit-request information only as long as reasonably needed to respond, follow up, maintain appropriate business records, and resolve concerns. Client and transaction records may be kept longer when required by an agreement or by legal, tax, insurance, or professional obligations. When information is no longer reasonably needed, we delete it, anonymize it, or securely dispose of it.
If you ask to receive our occasional emails, we keep your email address until you unsubscribe or withdraw your consent, subject to records we may need to retain to document that choice or meet legal obligations.
How we protect information
We use practical safeguards suited to the sensitivity of the information. These include limiting access, using reputable service providers, protecting accounts, and avoiding unnecessary collection. No method of transmission or storage is perfectly secure, so we cannot promise absolute security.
Your choices and rights
You may contact us to:
Ask whether we hold personal information about you.
Request access to information we hold about you.
Ask us to correct information that is inaccurate or incomplete.
Ask us to delete information we no longer need to keep.
Withdraw consent, subject to legal and contractual limits.
Ask a question or raise a concern about our privacy practices.
We may need to confirm your identity before completing a request. Some information may need to be kept where the law or an agreement requires it.
Contact the Nimara Privacy Lead
Email hello@nimara.ca with “Privacy” in the subject line, or write to:
Nimara Privacy Lead
Nimara Technology Inc.
1017 – 9580 170th St NW
Edmonton, AB T5T 5R5
Canada
If we do not resolve your concern, you may also contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, depending on which law applies.
Changes to this policy
We may update this policy when our services, providers, or obligations change. The current version and its last-updated date will remain available on this page.
